AutoLoader offers a full range of services tailored to high-output packaging environments. Each service is designed to help you reduce downtime, increase efficiency, and get the most out of your AutoLoader system.
To keep your packaging line running smoothly, reliable service is essential. That is why AutoLoader’s service is powered by Madern: a global support network with decades of experience in engineering, automation and customer care. Whether you need spare parts, scheduled maintenance, technical upgrades, or immediate support, we are here to help 24/7.
Minimize downtime with OEM-quality spare parts. We supply high-performance components, including customized spare part kits based on your AutoLoader model. With every system installation, we offer a prioritized spare parts list to help you stock the most critical components. Our team also supports you in assessing repair versus replacement costs, so you can make the most economical decision.
Need help now? Our international helpdesk is available 24/7 to keep your operations running smoothly. We assist with troubleshooting, simulate issues in-house for quick diagnosis, and dispatch service engineers on-site as needed. No matter whether it is a technical question or an urgent issue, we are just a call away.
Maximize your team’s skills and safety with targeted training programs. Our tailored programs go beyond basic instructions, providing in-depth sessions for operators and technical staff. A better understanding of ‘how the system works’ prevents downtime, leads to faster troubleshooting, and safer, more efficient machine handling. That way, your team gets the most out of your AutoLoader.
Regular maintenance keeps your equipment performing at its best. We offer detailed inspection visits, preventive maintenance packages, and fixed-price service contracts. Our technicians identify early signs of wear, coordinate with specialists as needed, and ensure you receive priority service, allowing you to avoid costly breakdowns and extend the lifespan of your AutoLoader system.
Technology evolves, and your production line should too. Our retrofit and modification services help you stay ahead. We upgrade outdated components, integrate new technologies, or adapt your system to changing production needs. Whether it is replacing legacy parts, increasing system speed or adding new formats, we offer smart upgrades that boost performance and extend the life of your equipment.
